SecureVoice

One of the challenges in maintaining a VoIP phone system is managing call quality on a network that supports both voice and data. Because of its low latency requirement, voice traffic should be separated from data and prioritized to ensure timely delivery. As the volume of traffic increases over time, changes and updates to the network configuration will be needed to guarantee good call quality. SecureVoice provides the expertise to manage the network and ensure that voice calls are clear.

• Common call quality issues

• Gaps in phone calls
• Dropped phone calls
• Poor call quality
• Virus outbreaks
• Lost voicemails due to improper backup processes
  
• Hardware failure resulting in downtime in your phone system

• SecureVoice addresses your critical business needs

• Monitor call quality – Using industry-standard management tools, we provide the expertise required to measure jitter, latency, and packet loss on the network.
• Optimize network performance – As necessary, we’ll install updates and adjust the Quality of Service configuration on your network equipment.
• Safeguarding the integrity of your VoIP phone system by providing regular checkups to ensure that it’s being proactively guarded. Detecting issues before they become serious, we reduce the likelihood that a virus, malicious attack, or hardware failure will compromise your VoIP phone system.
• Access to a wealth of VoIP expertise – Our staff has over fourteen years of IT and voice experience and is accredited by Shoretel, AVST, NEC, Cisco, HP, and Microsoft. We’ve successfully implemented enterprise-level VoIP networking for many organizations including the northern California superior state courts, Chicago Title, and Driscoll’s Berries.